Effective Date: April 24, 2025
At Custom Glass and Mirror NYC, accessible from https://customglassandmirrornyc.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or request our services.
1. Information We Collect
We may collect and store the following personal information:
-
Your name, email address, and phone number
-
Project address or service location (for measurements and installations)
-
Details about your request, such as the type of glass or mirror service you’re interested in
-
Any files or photos you upload via our forms
-
IP address, browser type, and pages visited (for analytics purposes)
2. How We Use Your Information
We use your information to:
-
Respond to your inquiries and provide estimates
-
Schedule services (measurements, delivery, installation)
-
Communicate updates regarding your order
-
Improve our services and website experience
We do not sell or share your personal information with third parties for marketing purposes.
3. Who We Share Information With
We may share your information only with:
-
Internal employees responsible for communication and service execution
-
Trusted installers or subcontractors working under our direct supervision
All parties are required to maintain confidentiality.
4. Data Protection
Our website uses SSL encryption and standard security measures to protect your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
5. Your Privacy Rights
You may contact us at any time to:
-
Access or correct the personal information we hold about you
-
Request deletion of your data (unless required to complete a service)
-
Opt out of communications
Contact:
Email: info@customglassandmirrornyc.com
Phone: (929) 266-9546
6. Cookies and Analytics
We may use cookies or similar tracking technologies to improve user experience and analyze site traffic. You can disable cookies through your browser settings.
7. Third-Party Links
Our website may include links to third-party websites (e.g., Google Maps). We are not responsible for their content or privacy practices.
8. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated “Effective Date.”